Excerpts:
- Some of those who worked with Cain during his 13 years in Omaha say he was a hands-on leader of a team of managers and shares credit for stabilizing the company, particularly for his inspiration and his focus on marketing strategies that worked.
- But Tim McMahon, who was Godfather's marketing director under founder Willy Theisen, told The World-Herald that Cain, though charismatic, "simply doesn't register as a significant force" in Godfather's success.
- that it was longtime executive Ronald Gartlan, now CEO, "who provided the operational stability and focus on customer satisfaction over the long haul."
- In the recent interview, Cain called Gartlan "my key guy."
- He fired some managers, hired some new ones and promoted others, including Gartlan.
- Gartlan came to Godfather's as an accountant brought in from the firm then known as Coopers & Lybrand to prepare for a public sale of stock in 1982. By the time Cain arrived in 1986, Gartlan already had solid franchise experience,
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