Can Niceness and Firmness Coexist? - RobertRinger.com
A pretty strong argument for being "nice". But you can take this argument just so far.
For example, who would you like to be at your side in a fight--- Leo Durocher or Hugh Downs? Durocher is someone Ringer doesn't like nor respect, apparently. In contrast, Downs seems to be his ideal. Durocher may not be my favorite beer buddy, but I'd prefer him with me if there was a fight that could not be avoided.
Sometimes you are forced to fight. You cannot always talk your way out of a fight.
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